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Customer Service

Shipping & Delivery
All orders for in-stock merchandise are generally shipped within 24 hours or next business day, and usually same day for orders received by 12pm est. UPS ground service delivery is standard, however “next-day”, 2nd Day and 3-Day Select service is also available upon request. These expedited shipping options are solely for the shipping time-in-transit and do not include fulfillment time. FedEx and DHL are also available upon request for both domestic and international orders for a small handling fee. Please keep in mind these fulfillment times are general estimates and sometimes due to backorders or for other reasons orders may be shipped outside of the next business day window. If you have an important deadline please call after placing the order so that we can best accommodate your needs.
Privacy & Security
Your privacy is important to This privacy statement provides information about the personal information that collects, and the ways in which uses that personal information.

Personal information collection may collect and use the following kinds of personal information:
• information about your use of this website
• information that you provide using for the purpose of registering with the website
• information about transactions carried out over this website
• information that you provide for the purpose of subscribing to the website services
• any other information that you send to

Using personal information may use your personal information to:
• administer this website
• personalize the website for you
• enable your access to and use of the website services
• send to you products that you purchase
• supply to you services that you purchase
• send you statements and invoices
• collect payments from you
• send you marketing communications

Where discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Updating this statement may update this privacy policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.
Other websites
This website contains links to other websites. is not responsible for the privacy policies or practices of any third party.

If you have any questions about this privacy policy or's treatment of your personal information, please write by email to
Returns & Replacements
All sales are considered final. Defective items must be reported to us no later than three business days after receiving your shipment.Defective items will be replaced with the same product as a direct replacement, credits or cash back will not be issued. If you notice that your shipping carton is damaged, you must report this directly to the carrier driver. Thereafter, claims for defective merchandise must be directed to the carrier’s customer service claims department for disposition. Further, does not issue pickup requests (“call tags”).
There are three methods of placing your order: 1. Our website has been designed to allow you to “point and click” on any item you wish to order. All items ordered will be accumulated in the same manner as if you would be using a shopping cart. When you have finished shopping the total number of items ordered will appear on an order form page which you can preview and send to us by email by simply clicking on the “submit” icon. 2. You can speak directly to one of our sales associates by calling toll free 866-723-5665 Mon./Fri. 10am-6pm 3. Email your order to:
Payment, Pricing & Promotions
Credit card and Paypal only. We accept Visa, MasterCard, Discover and American Express(American Express only through the paypal payments gateway, a paypal account is not required to make American Express or other credit card payments through their gateway). With our new paypal integration, you can easily, safely, and securely pay for your purchase with funds from your paypal account. Also, for those customers who prefer the added security of paypal, you can use the paypal payment option even without a paypal account to pay with any major credit card. From time to time may offer promos and special deals. These promos are only valid for the period of time of said promo, and only with the mention of any code to receive such promo. No invoiced order can have a promo retroactively applied.
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